Genesys Consultant

North York, ON, Canada
Contracted to Full Time
Call Center
Experienced

Company Overview

Genesys Consultant - Call Center environment

Job Skills/Necessary knowledge of:

Technical Skills/platforms with experience and/or familiarity Strong emphasis on

Genesys related experience with broad understanding of overall call center

architecture

•Strong technical Skills Genesys Call Routing, IVR and Call Center Reporting

• Understanding of call routing flows

• Installation, Troubleshooting, and Configuration of Genesys Infrastructure

Components

• Genesys Environment Troubleshooting knowledge

• Should know application configuration using GA, GAX, CME

North York, ON

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150
Human Check*